Search found 252 matches

by Tech_Support
Sat Nov 04, 2017 6:34 pm
Forum: SDRuno
Topic: S-meter Vs dbm
Replies: 4
Views: 549

Re: S-meter Vs dbm

Hello IZ2245SWL, You power reading is -104 dBm (31 dB below S9) in the LSB bandwidth of your demodulator, which is pretty well spot on. See the reading above the SNR meter in the SP1 display. The -120 dBm noise floor level is the noise power within the resolution bandwidth of the SP1 display which i...
by Tech_Support
Thu Nov 02, 2017 9:49 pm
Forum: SDRuno
Topic: 1.2 Doesn't work properly - can I download original again please?
Replies: 5
Views: 525

Re: 1.2 Doesn't work properly - can I download original again please?

Hello Adrian, I suggest that you open up a support ticket. This will almost certainly be a settings issue as 1.2 has a different registry map from 1.13. What I can assure you of is that nothing whatsoever has changed within the core signal processing engine, so if you are having a problem leading to...
by Tech_Support
Wed Nov 01, 2017 9:48 am
Forum: SDRuno
Topic: SDRUno 1.2 issues
Replies: 32
Views: 2828

Re: SDRUno 1.2 issues - CW

Hello folks,
Regarding the issues afflicting CW ZAP and CW AFC identified by Mike2459, there is a simple work around until we can implement a bug fix.

Zoom in on the SP2 display until you have a FFT size of 1024 points. CW ZAP and CW AFC will now function correctly.

Sincerely

SDRplay Tech_Support
by Tech_Support
Tue Oct 31, 2017 1:45 pm
Forum: SDRuno
Topic: SDRUno 1.2 issues
Replies: 32
Views: 2828

Re: SDRUno 1.2 issues

Hello Folks, If you are able to identify the specific sequence that leads to these problems, it would be enormously helpful. Until we can re-produce the effect, we stand no chance of finding a fix for it. Thus far, none of either our internal or external beta testing team has yet observed the proble...
by Tech_Support
Tue Oct 31, 2017 10:04 am
Forum: SDRuno
Topic: SDRUno 1.2 issues
Replies: 32
Views: 2828

Re: SDRUno 1.2 issues

Hello Mike2459
We can confirm that this function has been broken in release 1.2. Thank you for flagging this.

Sincerely

SDRplay Tech_Support
by Tech_Support
Sat Oct 28, 2017 7:41 pm
Forum: General
Topic: Big difference in Published SNR
Replies: 3
Views: 653

Re: Big difference in Published SNR

Hello Tom, This is a community forum intended for our community of users to gain knowledge, share information and ideas and not as a company support vehicle. Please see the comments on the banner at the top of the page. This forum is not properly structured to be effective as a support forum, which ...
by Tech_Support
Sat Oct 28, 2017 6:13 pm
Forum: SDRuno
Topic: SDRUNO upgrade process to V1.2
Replies: 4
Views: 471

Re: SDRUNO upgrade process to V1.2

As an alternative, if you change the installation directory, you can keep the previous version as well.

Sincerely

SDRplay Tech_Support
by Tech_Support
Sat Oct 28, 2017 5:01 am
Forum: General
Topic: Lack of response from SDRPLAY
Replies: 3
Views: 552

Re: Lack of response from SDRPLAY

Hello Tom, All emails to US support also get copied automatically the UK support team as well, but we can find no record of an email from you. Can you re-send your email to support@sdrplay.com or alternatively, if you have a technical support request, open a support ticket via: http://www.sdrplay.co...
by Tech_Support
Thu Oct 26, 2017 11:39 am
Forum: New Users' experiences
Topic: Wich version to use
Replies: 1
Views: 365

Re: Wich version to use

Hello Harry, We have approved your post, but if you want help, you really need to provide more information. For example, what software are you referring to when you ask what is the stable working version? It would also help if you were to inform people of what kind of things you might be interested ...
by Tech_Support
Mon Oct 23, 2017 12:52 pm
Forum: General
Topic: Buzz in AM mode
Replies: 4
Views: 633

Re: Buzz in AM mode

Hello Paul, This problem can occur if you have a coaxial feed cable that runs close to mains wiring. We have seen people able to couple several volts of signal on to the shield of the coaxial feed cable. The problem is usually more prevalent on port A than on port B. This is because port A has a bet...

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