Failed to initialize hardware sdrplay

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kevtheskin
Posts: 7
Joined: Tue Mar 31, 2015 4:17 pm

Failed to initialize hardware sdrplay

Postby kevtheskin » Sat Jul 11, 2015 9:14 pm

Hello everyone.
My Sdr play is crashing if I tune up to just below 2.ghz. Everything freezes then error message Failed to initialize hardware . It does this in Hdsr and Sdr sharp? Is my unit faulty

Kev
Last edited by kevtheskin on Thu Jan 01, 1970 12:00 am, edited 0 times in total.
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sdrplay
Posts: 573
Joined: Wed Jan 07, 2015 7:58 am

Re: Failed to initialize hardware sdrplay

Postby sdrplay » Sat Jul 11, 2015 11:06 pm

Hello Kev,

What is the last frequency it works ok at before it freezes? Can you screenshot the EXTIO and SDR# or HDSDR window so we can see the settings and try to replicate the issue. Can you let us know your PC system information, OS/CPU/GPU/RAM/USB port type

You can send the info to support@sdrplay.com and we'll investigate the issue.

Thanks and best regards,

SDRplay
Last edited by sdrplay on Thu Jan 01, 1970 12:00 am, edited 0 times in total.
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