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driver install failed

Posted: Wed Jul 22, 2015 6:36 pm
by gteague
windows7 running on vmware. the com port (usb virtual) seems to have been recognized.

what now?

tks, /guy (73 de kg5vt | wqpz784)

Re: driver install failed

Posted: Wed Jul 22, 2015 8:37 pm
by sdrplay
Hello,

It will depend on what the host is? If you can send your information into support@sdrplay.com we will try to help you.

Best regards,

SDRplay Support

Re: driver install failed

Posted: Wed Jul 22, 2015 10:01 pm
by gteague
sdrplay wrote:Hello,

It will depend on what the host is? If you can send your information into support@sdrplay.com we will try to help you.

Best regards,

SDRplay Support
host? the hardware is a mac imac. i'm running 64-bit win7 under latest version of vmware. i have about 15 radios connected to this system so i know it's usually no problem at all to add a new radio.

does your installer throw a log anywhere that i could send? basically it had quit without confirming the driver had installed and, according to windows, it didn't.

thanks and i'll paste all this into an email to the address you provided.

/guy (73 de kg5vt | wqpz784)

Re: driver install failed

Posted: Thu Jul 23, 2015 3:22 am
by sdrplay
Glad to see you are on the air Guy :-)

For others, after updating the driver and detaching/reattaching the device from the VMware USB menu everything worked ok.

Best regards,

SDRplay