Excellent Technical Support

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WB5AGF
Posts: 14
Joined: Sat Feb 17, 2018 6:35 am

Excellent Technical Support

Postby WB5AGF » Fri Feb 23, 2018 12:08 am

I was going-around-in-circles with my RSP1A Receiver (see my tale-of-woe here : https://www.sdrplay.com/community/viewt ... =11&t=3000) and then I sent in a request for assistance to the SDRplay Support Helpdesk Team.

Steve Brightman, who is located only a few miles from me (so we can both 'see' the same AM broadcast spectrum), quickly replied and in two days of intense back-and-forth messaging the problem was 'fixed' - though precisely what-it-was ... that's still a mystery.

- Paul, WB5AGF
. (on the north side of Dallas)

Reason: No reason

Fractal1
Posts: 48
Joined: Sun Feb 21, 2016 6:06 am

Re: Excellent Technical Support

Postby Fractal1 » Sat Feb 24, 2018 7:14 am

Have to agree with that, Over the years, second to none.

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