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Drivers won't install

Posted: Sat Oct 13, 2018 1:26 am
by douglas_alspaugh
Windows 7 looks in windows update finds something installs it and then says drivers not installed. I did successfully install the API driver and Win4K3 runs correctly. How can I install the drivers manually. I uninstalled 3 times and each time the same thing happens.

Thanks Doug

Re: Drivers won't install

Posted: Sat Oct 13, 2018 4:03 pm
by g1hbe
I don't claim to be an expert in Windows or RSP drivers, but there's plenty of chatter about having to make sure W7 is fully updated or the drivers won't go in. Probably a few threads on here if you go back a bit.

Re: Drivers won't install

Posted: Sun Oct 14, 2018 3:24 pm
by douglas_alspaugh
Problem resolved. They were installing.

Re: Drivers won't install

Posted: Wed Oct 24, 2018 4:29 pm
by cdstech
Just got rsp2 for the first time. I have the same problem, drivers won't install. Checked and all windows updates installed. Device manger currently does not see the rsp2. I am going to reinstall again. Any help would be greatly appreciated.

Operating System Windows 7 Home Premium (x64) Service Pack 1 (build 7601.24263)
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)
System Model BIOSTAR Group Hi-Fi Z97WE 5.0
Processor a 4.00 gigahertz Intel Core i7-4790K
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
8192 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total)
Main Circuit Board b Board: BIOSTAR Group Hi-Fi Z97WE 5.0
Bus Clock: 10050 megahertz
UEFI: American Megatrends Inc. 4.6.5 05/16/2014
Hotfixes from Windows Update (agent version 7.6.7601.24085) install automatically.
Last install: 10/21/2018 7:23:36 AM, download: 10/21/2018 7:23:29 AM, check: 10/23/2018 7:22:45 AM.
Thanks
Chris 8-)

Re: Drivers won't install

Posted: Wed Oct 24, 2018 4:50 pm
by cdstech
Update after reinstall.
Installer said that driver was successfully installed but it won't run. Checking sdrplay properties it says won't start code 10.


Thanks
Chris

Re: Drivers won't install

Posted: Thu Oct 25, 2018 8:44 am
by UT4NJ
Can not I similarly set the driver, of Operating System Windows 7 Home Premium (x64), prompt me how to decide this problem ? Thank you!

Re: Drivers won't install

Posted: Thu Oct 25, 2018 11:54 am
by Tech_Support
Hello folks,
If you are having any software installation or other problems, I strongly suggest that you open up a support ticket at

www.sdrplay.com/support

This forum is not the vehicle by which the company provides technical support

Regards

SDRplay

Re: Drivers won't install

Posted: Sun Oct 28, 2018 2:20 am
by cdstech
FYI I went to the SDRplay tech support and they suggested trying a different usb cable. I did and that made it work.
Thanks again
Chris

Re: Drivers won't install

Posted: Sun Oct 28, 2018 11:01 am
by UT4NJ
I decided this problem, renewed to Windows 10 and all works now.