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Contacting the creator/team?

Posted: Tue May 10, 2016 7:47 pm
by rik1301
Hi folks :)

Is there a way to directly contact the creator/team? I have tried the 'contact us' form on the website without success. I wrote a message to John (from the company youtube video) about a week about a project idea I had but no reply has been forthcoming.

Rgds.

Rob

Re: Contacting the creator/team?

Posted: Wed May 11, 2016 1:10 am
by jon
Hi Rob, we are sorry to have overlooked your email. email support@sdrplay.com and put "for the attention on Jon' in the subject".
Best regards, Jon

Re: Contacting the creator/team?

Posted: Wed May 11, 2016 10:37 pm
by rik1301
Hi Jon, received now? I'm not getting the 'sent' notification after clicking the send button so I have my doubts.

Re: Contacting the creator/team?

Posted: Fri May 13, 2016 4:25 pm
by sdrplay
Hi Rob,

We haven't seen it. I would suggest a different mail application or send me a PM on here.

Best regards,

SDRplay Support

Re: Contacting the creator/team?

Posted: Fri May 20, 2016 6:32 am
by rik1301
Hi Jon, I have sent a private message via the forums, hopefully this one reaches you!

Re: Contacting the creator/team?

Posted: Fri May 20, 2016 1:58 pm
by jon
rik1301 wrote:Hi Jon, I have sent a private message via the forums, hopefully this one reaches you!
What 'forums' are you referring to? Or specifically 'which forum?' I have checked the gmail account associated with our Youtube videos and nothing found. We have responded to an email dated April 25th from someone called Rik about antenna switches and power levels, but i don't think that is your email. Please just email me at jon.hudson@sdrplay.com.. and then I should get it.

best regards, Jon

Re: Contacting the creator/team?

Posted: Fri May 20, 2016 10:44 pm
by rik1301
jon wrote:
rik1301 wrote:Hi Jon, I have sent a private message via the forums, hopefully this one reaches you!
What 'forums' are you referring to? Or specifically 'which forum?' I have checked the gmail account associated with our Youtube videos and nothing found. We have responded to an email dated April 25th from someone called Rik about antenna switches and power levels, but i don't think that is your email. Please just email me at jon.hudson@sdrplay.com... and then I should get it.

best regards, Jon
It was sent as a private message direct to you on this forum here but it's still showing in my 'outbox' so you haven't read it yet. I've emailed you direct on the address provided above too! We'll get there in the end! :D

Re: Contacting the creator/team?

Posted: Sat May 21, 2016 11:10 am
by jon
I just received (and replied to) an email from someone called 'Rob' - is that you?

Best regards, Jon