Windows driver installation

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Toontje
Posts: 50
Joined: Fri Aug 07, 2015 8:36 am

Re: Windows driver installation

Postby Toontje » Wed Sep 02, 2015 1:06 pm

Fresh Windows 7 Ent x64 install.
Completed a full Windows Update.
Installed Driver and API 1.5.0.
Installed HDSDR.
Ran ExtIO installer.
Connected SDRPlay.

SDRPlay not found.
Sound,Video and game controllers in Device Manager shows the Mirics FlexiTV with an exclamation mark. Code 52.

Disconnecting SDRPlay and reconnecting gives me Device driver software was not installed successfully. Please consult your device manufacturer. ;-)
Last edited by Toontje on Thu Jan 01, 1970 12:00 am, edited 0 times in total.
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sdrplay
Posts: 626
Joined: Wed Jan 07, 2015 7:58 am

Re: Windows driver installation

Postby sdrplay » Wed Sep 02, 2015 1:10 pm

The new driver requires Windows 7 to be fully up to date with Windows Updates as it checks the latest certificate authentication. Can you make sure windows update has been run and that you are fully up to date with all patches. Then uninstall the device from the device manager and reinstall.

If you are still struggling, contact support on support@sdrplay.com

Best regards,

SDRplay Support
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eckrot
Posts: 29
Joined: Thu Aug 13, 2015 6:55 pm

Re: Windows driver installation

Postby eckrot » Wed Sep 02, 2015 6:51 pm

Hi,

it tried a while to find out what happens when and why ... finally I have no idea what it could cause. It happens sometime, no reason why. Here it is how it looks like:
SDRPlay_stopped_working.jpg
SDRPlay_stopped_working.jpg (239.24 KiB) Viewed 3888 times

At the lower end of the waterfall you see the signals before it stops working. There's no energy saving on, sample rate is 8MS. I'll try it now with lower sample rates, but there's no other device on the port that the SDRPlay is connected to and thus the port should handle the data rate.

I'll keep you informed.

Eckhard
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eckrot
Posts: 29
Joined: Thu Aug 13, 2015 6:55 pm

Re: Windows driver installation

Postby eckrot » Sat Sep 05, 2015 9:51 am

Hi,

I let SDRPlay run with HDSDR now for 24h @ 6MS, no problem up to now. So, it seems to be a bandwidth related issue. I go now over to 7MS. Let's see what happens.

Eckhard
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eckrot
Posts: 29
Joined: Thu Aug 13, 2015 6:55 pm

Re: Windows driver installation

Postby eckrot » Sat Sep 05, 2015 10:54 am

... and it just failed @7MS after app. 1h. So, it seems that (at least with my configuration) it can be operated stable only up to 6MS with the extio.dll. Now, I repeat the test if it works stable @8MS using SDRConsole.

Eckhard
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eckrot
Posts: 29
Joined: Thu Aug 13, 2015 6:55 pm

Re: Windows driver installation

Postby eckrot » Sun Sep 06, 2015 4:38 pm

... 8MS with SDRConsole is running 24h now without failure. Again: it seems that there is something in the latest extio.dll that is time-critical for sample rate > 6MS @ my I3-3220 system.

Eckhard
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Spider
Posts: 2
Joined: Sun Jul 02, 2017 4:40 am

Re: Windows driver installation

Postby Spider » Sun Jul 02, 2017 5:06 am

Using Windows 10 on Desktop Computer.
Drivers do not seem to install.
Error Message 'Audio output error' 'Unidentified external error'
Installs and runs on Windows 7 laptop and desktop computers.
Am child of radio age. Any help much appreciated.
Last edited by Spider on Thu Jan 01, 1970 12:00 am, edited 0 times in total.
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jon
Posts: 311
Joined: Tue Jan 06, 2015 10:48 am

Re: Windows driver installation

Postby jon » Sun Jul 02, 2017 6:23 am

Spider, please contact us through the contact page on http://www.sdrplay.com/contact/ where we can provide direct support for you. You posted this on a very old thread by the way!

best regards, Jon (SDRplay Marketing)

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