Feedback and suggestions

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Paul
Posts: 343
Joined: Fri Feb 17, 2017 9:52 am
Location: SW UK

Feedback and suggestions

Postby Paul » Thu Jul 11, 2019 6:26 am

The only feedback link. where it was previously possible to leave suggestions now seems to require raising a support ticket.
As this seems to require extra work on the part of the developers, is anyone aware of an alternative, other than floating suggestions on this forum?
On the other hand perhaps the intent is to either to lessen this workload or gauge any support or opinion of others users.
So, with this in mind,whilst this is already a terrific programme, I believe that it would be an advantage if during frequency scanning, once the scanner leaves the "Waiting" mode to "Holding," should activity on frequency recommence during the holding time, this should restart the "Waiting" and "Holding" time process again, with of course, the option to "override" and continue the scan.
I appreciate that this may be thought not worthwhile or too complicated to achieve.

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Tech_Support
Posts: 484
Joined: Mon Jun 01, 2015 7:00 pm

Re: Feedback and suggestions

Postby Tech_Support » Thu Jul 11, 2019 7:20 am

Hello Paul,
Please just email any feedback to: feedback@sdrplay.com

We will only respond if we have any questions, but all emails will be read and noted.

Sincerely

Tech_Support

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Paul
Posts: 343
Joined: Fri Feb 17, 2017 9:52 am
Location: SW UK

Re: Feedback and suggestions

Postby Paul » Thu Jul 11, 2019 6:27 pm

Thank you Tech Support, I had been unable to find that link on the improved website
Kind Regards
Paul

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jon
Posts: 427
Joined: Tue Jan 06, 2015 10:48 am

Re: Feedback and suggestions

Postby jon » Sat Jul 13, 2019 7:33 am

We have added the feedback email address to the guides linked here: https://www.sdrplay.com/apps-catalogue/

It also now comes up if you click on "support" on http://www.sdrplay.com

Let us know if tehre was somewhere else you think it should be mentioned.

Best regards, SDRplay marketing

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Paul
Posts: 343
Joined: Fri Feb 17, 2017 9:52 am
Location: SW UK

Re: Feedback and suggestions

Postby Paul » Sat Jul 13, 2019 8:38 am

Thank you

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