Our system automatically sends an acknowledgement as soon as we get notification from the card company.
Please check your spam folder for an email from firstname.lastname@example.org headed 'Thank you for your order'
If that does not work, please complete:
Sometimes PayPal holds payment until a payment to them as cleared 'pending': we will ship as soon as we receive
the payment from PayPal
Occasionally we run out of stock - in this case we take a 'pre-authorisation' but we do not take any money until
we are ready to ship (you would have been notified of this)
If you would like to check the status of your order , please complete:
To check the status of your order and your tracking information, please complete: