RSP Hardware

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It is unusual to have a hardware problem with the RSP, unless it has been electrically overstressed, e.g. lightning strike or static build up, or operation in close proximity to, or shared with a transmitting antenna.

To isolate the problem try using a different USB port, or with and without a powered USB hub. If possible also try a different USB cable (any cable rated USB 2.0 should work). Windows users should look in Device Manager and confirm that the RSP appears in "Sound, Video and Game Controllers" with no warnings. Mac Users can confirm that the device appears in System Report.

See also No Devices Found

If all looks OK, please review the Software section of this help guide, otherwise check the "I think my device is damaged" button.



SDRuno FAQ Installation

If you believe your device has been damaged, e.g. by lightning or operation with a transmitting antenna, first perform the Hardware and Software trouble shooting steps. If you are unable to resolve the issue please raise a support ticket.

Please note that damage resulting from exposing your RSP to excess voltage is not covered under warranty.

For out-of-warranty repairs SDRplay have several authorised repair centres. For more information please go to: Repair Centres